Brought my truck in for a flush and filter change on 8/19/20. I also wanted a diagnosis on some clunking going on during the first few shifts of the day. I had suspected it was the torque converter because that wasn't changed when I had a rebuilt transmission put in 5 years earlier but didn't tell them that because I wanted to see what they thought. FYI, I was not aware the transmission shop that did the previous work didn't install a new torque converter with the re-built until a year after it was installed because I just assumed a reputable place would do that or at least ask me if I wanted it done. They didn't do either. Joe was the tech that did the filter change, fluid change, and did the test drive after the changes. He came up with the same conclusion that the torque converter needed to be changed out soon but it wasn't an emergency. So instantly I knew this place doesn't rip people off because he came up with the same conclusion as me. When I was leaving I couldn't get the truck into any gear which was a first. I went and got Joe and he said the cable popped out and put it back in. He needed to remove the cable to do the changes. About an hour later I was on the other side of town and the cable popped out again. I called the shop and talked to Joe and he said the cable probably needed to be swapped out because the fitting was worn out. About an hour later he came to where I was and put the cable back in. I then followed him back to the shop. They had already ordered a new cable for me. Joe installed the cable and didn't charge me labor. Joe obviously went the extra mile to help me out which I definitely appreciate. These guys are honest people and I would definitely recommend them.

- (Review left on Google anonymously.)